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Admin Tools

Organization Administrator Quick Start Guide

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Welcome! As an Org Admin, you have the keys to everything across every channel and organization setting. Here’s what to focus on:

At the login screen. Enter your email and click the forgot password to gain access to your Letterhead account.

Make sure to add ‘[email protected]’ to your contacts, in order to ensure you receive your login credentials

🔗 How to set your Letterhead Password

  • Org Dashboard: Cross-channel audience growth and delivery performance.
  • Audience: Search audience members by channel, name, or status.
  • Promotions: Launch promotions across multiple channels.
  • Newsletters: Full access to create, automate, and curate.
  • Templates: Create and edit.
  • Curations: Add articles via RSS Feeds, Browser Extension, or API
  • Automations: Set up recurring sends.
  • Archive: View published newsletters as they appear publicly.
  • Reports: Custom reports across periods.
  • Teams: Add/remove users and assign roles.
  • Settings: API keys, integrations, sending domains, webhooks.
  • All Channel/Content Contributor Level Tools

Note: Organization Admins have all the permissions of Channel Admins and Content Contributors, plus access to organization-wide settings and dashboards.

  1. Navigate to your Org Dashboard to assess performance.
  2. Add team members in Settings > Teams.
  3. Review and configure Sending Domains.
  4. Generate insights in Reports.
  5. Update Audience Policies in Settings > Newsletters.

Still can’t find what you need? Contact support.