How Do I Add a Team Member to Letterhead?
Edit in CMS1. Log in to your account and click on your organization or brand on the left-hand side menu. In this example, our organization is Black Bitter Coffee, and it has multiple channels or newsletters under that brand. The top option with the icon to the left is the organization.

2. When you are in the organization view, click the Settings option on the left-hand side menu. Here you will see the teams tab.

3. Click Invite Team Member on the top right of the screen.
4. Enter the email address of the team member you want to invite.
When inviting a new member, you’ll be prompted to assign one of three roles:
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Organization Administrator: Full access to all channels and organization-level settings.
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Channel Administrator: Access to specific channels only (not organization-level settings).
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Content Contributor: Limited access for content creation within assigned channels.
Ask your team member to add this email address to their safe senders list to ensure the welcome email goes directly to their inbox: [email protected]

5. Click Invite.

6. Team members will receive the invite and can click on Login to Letterhed to join. They will need to set a password.

You can remove team members by hovering over the team member and clicking the trash can icon.

Still can’t find what you need? Contact support.