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Set goals

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Define goals to set clear performance targets for your newsletters and track progress toward them over time.

  1. Navigate to Goals or Goal Settings.
  2. Click Create Goal or New Goal.
  3. Enter the goal details:
    • Goal Name — e.g., “Increase open rate to 35%”
    • Metric — Choose the metric to track (e.g., subscriber growth, open rate, click rate, engagement).
    • Target Value — Enter the target number or percentage.
    • Timeframe — Set when you want to reach this goal (e.g., by end of Q2, 90 days).
    • Level — Choose the scope:
      • Company-wide
      • Brand
      • Channel
  4. Click Save Goal.

You can create goals at different scopes:

  1. Set a company-wide goal for overall newsletter performance.
  2. Set brand-level goals for each newsletter brand.
  3. Set channel-specific goals for individual newsletters.

Goals at each level help track performance across your organization.

  1. After creating a goal, it appears on the Goals Dashboard.
  2. The dashboard shows:
    • Current progress toward each goal
    • Time remaining to reach the target
    • A visual progress indicator
  3. Return to your goals regularly to monitor progress.

Goals help your team stay aligned and focused on key performance metrics.

Still can’t find what you need? Contact support.