What Permissions Does the Organization Administrator Have?

Organization administrators can manage team members, create and monitor reports, set up integrations, configure sending domains, and oversee all content and audience-related activities across the platform.

They access both Organization-level settings and Channel-level settings for every channel in the account.

What Can They Access?

Organization Admins have access to both:

• Organization-Level Settings

• All Channel-Level Tools

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Organization-Level

Accessible at the top of the dropdown, this section displays your organization’s name or brand and allows for global configuration and management across all channels.

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Dashboard Access

Shows metrics across all channels for the last 30 days, including both promotion and delivery performance. Metrics can be filtered by channel for a comprehensive view of performance.

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Audience Access

Admins can view and manage contacts across all channels.

• Search and filter by Channel and Status

• Analyze audience performance globally

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Promotions Access

Organization Admins can create and manage organization-wide promotions or campaigns that run across multiple channels.

• Launch new promotions or reuse saved templates

• Manage and monitor campaign performance across the organization

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Reports Access

Generate detailed reports covering up to 90 days of performance metrics.

• Select date range, report type, and delivery method

• Track growth, engagement, and newsletter performance over time

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Organization Settings Access

Includes the following sections under the Settings tab at the organization level:

• API Keys: Search, add, or delete keys for secure integrations

• Integrations: Add tools like Evvnt or Stripe for event and payment integration

• Newsletters: Set global newsletter options like Double Opt-In and sending domain

• Teams: Add, remove, or assign roles to teammates

• Webhooks: Add or manage webhooks for third-party integrations

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Channel-Level

In addition to organization settings, Organization Admins have full access to every channel and their settings.

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Dashboard Access

View channel-specific metrics from the last 30 days, including promotions and delivery.

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Audience Access

Full access to:

• Audience (add, delete, modify, import/export contacts)

• Segments (create and manage)

• Tags (organize and edit)

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Newsletters Access

Full access to:

• Newsletters (create from scratch or template, or copy old issues)

• Automations (set up, edit, and manage delivery rules)

• Curations (customize newsletter content blocks)

• Templates (design and reuse newsletter layouts)

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Settings Access

Full access to:

• General (channel name, logo, links, timezone, contact info)

• Sending Emails (sender details, fonts/colors, CSS, archive visibility)

• Integrations (connect services, embed subscription forms)